MedLern and Cytecare strengthen alliance to enhance healthcare training and patient care

MedLern, a provider of digital learning solutions for healthcare professionals, has strengthened its strategic alliance with Cytecare Hospitals in Bengaluru. The partnership aims to transform healthcare training, improve operational efficiency, and raise patient care standards. Over the past year, MedLern’s customised digital solutions have contributed to upskilling Cytecare’s workforce, enhancing staff engagement, and streamlining human resource processes.

MedLern has supported Cytecare in achieving excellence through digital learning initiatives, focusing on optimising training protocols, updating resources, and digitising learning workflows. By integrating global and local expertise in content development, MedLern has ensured that Cytecare’s employees receive training that meets the evolving demands of modern healthcare.

Commenting on the collaboration, Suresh Ramu, CEO and Co-founder of Cytecare Hospitals, stated, “Our partnership with MedLern underscores Cytecare’s commitment to providing impeccable patient care. By integrating advanced digital learning solutions, we aim to enhance the skills of our healthcare professionals and improve patient outcomes. We are excited about the positive impact this collaboration will have on our operations and the quality of care we deliver.”

A significant milestone in this partnership was Cytecare’s successful completion of the NABH audit, during which MedLern played a critical role. The digital learning platform supported Cytecare in achieving compliance by providing comprehensive and standardised training modules aligned with NABH requirements. This ensured that the hospital’s staff was well-prepared to meet the stringent quality and safety standards.

Dr Sowmya KP, Head of Human Resources at Cytecare Hospitals, added, “MedLern has been instrumental in helping us develop robust Competency and Proficiency frameworks, ensuring our team remains at the cutting edge of clinical excellence. This partnership reflects our dedication to upholding the highest standards of care and fostering a culture of continuous improvement. Our collaboration with MedLern has not only streamlined our learning processes but also provided valuable support during NABH audits, reinforcing our commitment to both the professional growth of our team and the overall quality of patient care.”

Deepak Sharma, Co-founder and CEO of MedLern, said, “Our partnership with Cytecare has been a rewarding journey in transforming healthcare training through innovative digital solutions. By focusing on improving training efficacy, compliance, and operational efficiency, we have empowered Cytecare to maximise the potential of its human resources, ultimately leading to improved patient outcomes. On top of that, we have helped the hospital with NABH compliance, by helping them achieve standards like enhancing patient safety and quality of care, facility management, and staff training as per the latest technological advancements in healthcare.”

Over the past year, MedLern’s digital learning interventions have contributed to improving patient experience and operational excellence at Cytecare. With streamlined and accessible training programmes, employees at Cytecare have been able to enhance their competencies, resulting in better service delivery and more efficient hospital operations. The platform has also enabled Cytecare to systematically track training completion, compliance, and the impact of learning interventions on patient care.

MedLern, serving over 350 hospitals and 100,000 healthcare professionals across India, remains committed to advancing healthcare training through partnerships with leading organisations. Its collaboration with Cytecare continues to drive measurable improvements in healthcare quality, operational efficiency, and patient care.