Ambulance outsourcing: A boon for hospitals

With the global healthcare business growing at exponential rates, hospitals in India are feeling the pressure to prioritise on their core competency – managing their patients and providing excellent treatments. Most leading hospitals and nursing homes in India are now focused on improving their core competence and have shifted focus on outsourcing other aspects of hospital management like catering, housekeeping or pharmacy. One of the key management issues faced by hospitals is managing their ambulance fleet. To cater to the acute need of well equipped and maintained fleet of ambulances in hospitals, emergency medical services are being outsourced to state-of-the-art companies leaving the end consumer hale and hearty.

The benefits of the same are immense, and include:

• Customisation fitting hospital needs – Companies are now venturing into management and operations support service for operating advanced life-support ambulances of hospitals and other institutions. ZHL provides hospitals with custom-designed ambulances and trained manpower and this helps hospitals concentrate on its core competency of medical care activities.
• 24/7 services – Emergency doesn’t come with a warning. To keep a step ahead of them, companies like ZHL keep a live track of the ambulances 24/7 and provide the hospitals with a comprehensive report on every aspect of the ambulances, right down to its speed, its travelling on any specified day or time etc. This also ensures 365 days uptime for the ambulances for the hospitals.
• Improved technology and design – Nowadays amublances are designed, modelled and operated on international lines and comprise modern medical equipment like defibrillator ventilator, pulse oxy-meter, cardiac monitor, ECG, suction machine, resuscitation kit, syringe pump etc. In addition, it also consists of patient transfer facilities like collapsible stretcher, scoop stretcher, spine board, canvas stretcher, stair chair cum wheel chair etc.
• Trained manpower: It is very crucial that the ambulance crew is trained and able to provide adequate care during an emergency or transfer. ZHL ensures trained emergency medical technicians and drivers who are provided the training by LIHS, the International Training Centre of the American Heart Association (AHA), enabling them to stabilise patients and transfer with medical support.