NEC India has launched the latest generation of its Unified Communications and Collaboration (UC&C) software, UNIVERGE Cloud Services for its SMB and business enterprises customers in India. The UNIVERGE Cloud services is a complete, software-based unified communications and collaboration solution that redefines the way an enterprise communicates. It enables access anywhere, anytime, operates across premise, cloud or hybrid environments and ensures business continuity through a single application platform.
NEC’s UNIVERGE Cloud services includes a comprehensive suite of voice, data and video services featuring a simple, web-based end-user client that is deployable across any device, including PCs, smartphones and tablets. The cloud service integrates multiple communication and collaboration tools such as, IP telephony, voicemail, audio and video conferencing, as well as web collaboration, presence and IM and contact centres – all in a simple, service-based model that is designed to replace high costs with an affordable monthly fee.
Commenting on the launch, Ravinder Raina, Country Head – Private Network Solutions (PNS), NEC India said, “We are strong in the SME space in India and we see a strong uptake for cloud-based unified communication solutions amongst large as well as small and medium enterprises. Indian SMEs currently contribute to about 60 per cent of NEC’s revenues in the telephony space. With the launch of this solution we aim to target this segment is a more focused manner. With our suite of customised telephony solutions, we aim to attain 35 per cent market share in Indian SME segment in FY2012-13.”
He further added, “As a technology leader, we are proud to announce our unique cloud-based unified communication as a service that is designed for data centres and cloud environments. NEC’s UNIVERGE Cloud Services aims at empowering businesses with simple-to-manage and secure alternative to on-premises. The solution helps enterprises to streamline their business operations and reduce equipment costs and ensure reliability, redundancy and disaster recovery. With this solution, NEC intends to capitalise on the next wave of convergence”.
With the launch of this solution and wealth of solutions, NEC strengthens its presence in the unified communication space which is also validated by its recent achievement as the Enterprise Telephony Vendor of the Year at the 2012 Frost & Sullivan Asia Pacific ICT Awards. The 2012 Frost & Sullivan Asia Pacific ICT Awards recognise companies and individuals that have pushed the boundaries of excellence, rose above the competition and demonstrated outstanding performance across Asia Pacific.
NEC’s UNIVERGE Cloud Services is powered by NEC’s proven enterprise-grade cloud infrastructure designed for mission-critical performance and is based on a software-based unified communications and collaboration solution that is adaptable to private, hybrid and public-cloud deployment models. The software services adapt to a wide variety of business roles, from sales and support, to internal workgroups providing increased efficiencies and greater workforce productivity.
NEC’s UCaaS is based on a software-based unified communications and collaboration solution that is adaptable to private, hybrid and public-cloud deployment models. The service will offer a wide variety of features that include: Video collaboration; IP telephony; Unified messaging and voicemail; Web collaboration and conferencing; Mobility and fixed-mobile convergence; Softphone; Presence and IM; Contact centre capabilities; 24/7 x 365 customer support; Extensive secured Network Operations Center (NOC) services and more.
EH News Bureau