Director, Phantom Healthcare |
In India, refurbished medical equipment/ device market is under dramatic transformation and would see significant sharp up move in coming years. Primarily driven by technological innovation, globalisation and increasing acceptance, refurbished products offer an exciting affordable price range that provides 40 per cent to 60 per cent off on the original price of the equipment. This low pricing factor, enhanced access to replacement parts and repair technology are contributing to widespread adoption of refurbished medical devices by healthcare institutions.
Sensing the opportunity, “Phantom Healthcare” got established in the year 2008 and has grown in multiples in the last five years. They have carved an eminent position for themselves in the complex technology of MRI machines over the years and are slowly becoming a leader in the refurbished radiology machines industry, especially MRI scanners. They are a reputed trader, supplier, exporter and importer of a wide range of MRI scanner systems, CT scan systems and related parts and accessories. Engineered from grade A liquid helium, the products have high demand in the market for being reliable and functionally efficient.
As per the Director of the company, Brijesh Suneja, the professionals of the company have dedicatedly offered the customers products that comply not only with regulatory quality standards but also come well within the clients’ budgets. He says that Phantom Healthcare has emerged as a consistent performer and has successfully installed more than 40 super-conductive 1.5T MRIs across the country and in Nepal within a span of only five years. He informs that trained engineers of the company have always risen to most challenging requirements of the customers and that’s the reason why the company is enjoying the support of 40+ satisfied clients which in turn stands testimony of their quality service standards.
Their engineers restore used MRI equipment through repairing, reworking, updating and replacing of worn parts with original parts to ensure a condition of safety and effectiveness comparable to when new, claims the Director. They ensure that processes are consistent with product specifications and service procedures defined by the original manufacturer of the equipment. These actions ensure that the machines perform with the same quality standards as their new counterparts.
In this journey, Phantom Healthcare have become strategic partners with M/s EverX Pty Ltd. Australia which was established in year 1992, with a vision of establishing a complete international medical equipment company with all kind of MRIs and CT sale, service and spare parts support.
For the equipment funding issues, Phantom Healthcare has the support of leading financial institutions like Reliance Capital, HDFC etc. for resolving the funding needs of their clients, informs the company head.
SERVICES PROVIDED
The organisation deals in GE’s MRI and CT scan machines, and supplies all models and gives service and parts for the same. The organisation is involved in different roles in the market, from an importer and supplier to distributor, exporter, service provider and trader.
QUALITY ASSURANCE
As a quality conscious organisation, their sole aim is to provide the products that are at par with global standards, claims the Director. The company’s in-house swanky facility hosts ultramodern testing machinery and tools and is supervised by a team of quality auditors. They work round the clock, checking the products on the basis of regulatory parameters before they are sent to the clients. Moreover, they follow a well defined quality assurance policy in maintaining high upkeep standards. All the units are maintained as per the standards aid by the government and are subjected to mandatory audits at regular intervals. Also, a strict traceability is maintained right from the procurement of raw material to the packaging of finished goods.