TSY Aravindakshan, National Manager-Industry solutions (Healthcare), Microsoft India, in his session, spoke on how healthcare delivery is undergoing a digital transformation. He informed that digital technologies are taking hospitals to the patients and enhancing healthcare delivery.
Highlighting the huge shift in the healthcare industry, he pointed out, ”We have three strategic themes or pillars which can change the face of the healthcare delivery. First is the clinical excellence, second is patient engagement and third would be in terms of productivity.”
Key takeaways
- A major digital disruption is taking place in the healthcare industry and patients are moving from curative healthcare to health management and wellness
- Three strategic pillars which can change healthcare delivery are clinical excellence, patient engagement and productivity
- Hospitals should provide patients with a consistent digital experience
“Nowadays, patients have started to demand consistent digital experiences as they are looking for online sharing of medical records and booking consultants. They also look for hospitals which have a mobile app. There is a major digital disruption in healthcare industry and the patients are moving from curative healthcare to health management and wellness. Besides, the big focus is into care continuum where hospitals should explore to engage with patients long before they come to the hospital and long after they go out of the hospital. This requires a lot of technology enablement,” he added.
He also presented three video documentaries, case studies of technology enabling patient care in different ways. Finally, Aravindakshan also informed the audience about the various digital solutions offered by Microsoft to revolutionise the healthcare sector.