Express Healthcare Excellence Awards held at Healthcare Senate 2016

Recognises the pathfinders, innovators and game changers from the private healthcare industry

Healthcare Senate 2016, the National Private Healthcare Business Summit, held from 22-24 September, 2016 at HICC, Hyderabad, concluded with the Express Healthcare Excellence Awards. Partnered by United Biotech, it sought to recognise the pathfinders, innovators and game changers from the private healthcare industry for their invaluable contrbutions to healthcare in India.

Held on 24 September, 2016, a packed hall awaited to know the winners of the first edition of Express Healthcare Excellence Awards. The evening began with an inaugural address by the Guest of Honour, Lav Agarwal, Joint Secretary, Department of Health & Family Welfare. He lauded Express Healthcare’s initiative to recognise healthcare leaders. He also highlighted that health is a priority area for the government and gave an overview of the various initiatives undertaken to improve healthcare in the country.

RK Diwan, Executive Director, United Biotech, sponsors of Express Healthcare Excellence Awards 2016 also took the stage to give the welcome note. He expressed his pleasure in being a part of the event and spoke on the need to appreciate healthcare leaders in the country.

Ms. Viveka Roychowdhury, Editor, Express Healthcare explained the categories for the awards and the rigorous process undertaken to choose the winners. She also introduced the eminent jury comprising Dr KK Kalra, CEO, NABH; Prof Marriappan, Chairperson, Centre for Hospital Management, School of Health Systems Studies, Tata Institute of Social Sciences (TISS), Mumbai; Dr Ragini Mohanty, President Innovation, Head—Healthcare Management Programmes, Principal L N Welingkar Institute of Management Development & Research; Mr Bejon Misra, International Consumer Policy Expert, and Founder at Partnership for Safe Medicines (PSM) India; and Mr Kewal Handa, Promoter, Director, Salus Life Care. Dr Kalra, Prof Mariappan and Dr Mohanty were present at the ceremony and gave away the awards to the winners alongwith Mr Agarwal, Ms Roychowdhury and Mr Diwan.

The eight winners across four categories were:

  • Express Healthcare Excellence Award for Innovative Marketing Practices: It went to Narayana Health (Registered as Narayana Hrudayalaya Ltd) for creating patient education videos and awareness materials across all the specialities which NH specialises in and effectively utilising the Internet to reach out to a large audience.
  • Express Healthcare Excellence Award for Inspirational Workplace: Lotus Hospitals for Women and Children, Hyderabad bagged the award for their initiatives to build a result-oriented organisation capable of making rapid decisions and create a highly competent workforce that can support it at every level
  • Express Healthcare Excellence Award for Corporate Social Responsibility: There were two winners in this category.
    Six Sigma Star Healthcare (P) Ltd won it for their endeavour to provide free medical treatment to needy people, stuck up in high altitudes.
    Indraprastha Apollo Hospitals, New Delhi bagged the award for their CSR project ‘A Healthy Start’ which attempts to improve access to sanitation and clean drinking water as well as spread hygiene awareness among underprivileged school children.

Express Healthcare Excellence Award for Patient Care: This crucial category had four winners. They were:

  • PD Hinduja Hospital & Medical Research Centre, Mumbai for their initiatives to provide quality healthcare for all.
  • Aster Medcity, Kochi, for their innovative robotic system which has reduced waiting time, eliminated dispensing errors and simplified inventory management.
  • Indraprastha Apollo Hospitals, New Delhi for their successful initiatives to reduce the numbers of errors and improve overall safety of high-alert medications.
  • Satguru Partap Singh Hospitals, Ludhiana for development of dedicated tracheostomy care nurses to decrease complications and ICU readmission rate of tracheostomised patients.

The winners thanked Express Healthcare for recognising their initiatives and vowed to continue their good work for the betterment of people. The Express Healthcare Excellence Awards was a true celebration of the spirit of excellence and leadership in healthcare delivery in the private sector.

The inaugural edition of Healthcare Senate 2016 came to a close with a vote of thanks to all the dignitaries, speakers, delegates and winners for making the event a resounding success.

Express Healthcare Excellence Award for Innovative Marketing Practices

Narayana Health

Express Healthcare Excellence Award for Inspirational Workplace

Lotus Hospitals for Women and Children

Express Healthcare Excellence Award for Corporate Social Responsibility

Six Sigma Star Healthcare (P) Ltd

Express Healthcare Excellence Award for Corporate Social Responsibility

Indraprastha Apollo Hospitals, New Delhi

Esteemed Jury

Dr KK Kalra, Prof Marriappan, Dr Ragini Mohanty, Bejon Misra and Kewal Handa

Express Healthcare Excellence Award for Patient Care

PD Hinduja Hospital & Medical Research Centre, Mumbai

Express Healthcare Excellence Award for Patient Care

Aster Medcity, Kochi

Express Healthcare Excellence Award for Patient Care

Indraprastha Apollo Hospitals, New Delhi

Express Healthcare Excellence Award for Patient Care

Satguru Partap Singh Hospitals, Ludhiana