The event saw students, healthcare professionals and dignitaries participate in large numbers
The third edition of HEAL 2016 (Healthcare Excellence through Administration and Leadership) was recently held at Baby Memorial Hospital (BMH), Kozhikode, Kerala. Research Foundation of Hospital & Healthcare Administration (RFHHA) was the Knowledge Partner and Association of Healthcare Providers India (AHPI) was the Associate Partner. The event saw students, healthcare professionals and dignitaries participate in large numbers and industry best practices, areas that required focus and the future of healthcare were discussed at large, benefiting the audience in an effort to transform healthcare from good to great.
Dr Vineeth Abraham, Director, BMH, gave the welcome address and Dr KG Alexander, Chairman, BMH, the presidential address. He highlighted the commitment of BMH and the journey of the institution from a 52-bed hospital to a 800-bed hospital. The event was inaugurated by Dr Kulbhushan Balooni, Director IIM, Kozhikode. Air Marshal (Dr) Pawan Kapoor VSM, Director General, Medical Services (Air), Ministry of Defence and Dr Girdhar Gyani, Director General, AHPI were Guests of Honour. Dr Vinoth Kumar, Conference Director proposed the Vote of Thanks for the inaugural session.
Dr Kapoor started the academic session with his talk on ‘Quality and Accreditation of Healthcare Services,’ in which he discussed the importance and need for accreditation and also enthralled the audience with case studies and insightful thoughts. Following that, Lt Col (Dr) Madhav Madhusudhan Singh, Jt Director Medical Services (Trg & Coord), O/o DGMS (Army) addressed the gathering on ‘Smart Hospitals – Gen Next Healthcare’ in which he detailed about the concept of smart hospitals and also interesting concepts and innovative devices in the market or those in the last phase of testing which are going to bring a paradigm shift in healthcare delivery.
The second day started with Neelakannan, Group COO – KIMS, Thiruvananthapuram’ talking on ‘Innovations and Strategies in Healthcare’ which was an eye-opener for many, providing factual figures from recent mergers, acquisitions and IPOs.
Dr Girdhar Gyani addressed the gathering on ‘Improving Clinical Governance by Engaging Clinicians in Quality Process.’ His session gave a blueprint for physician leadership in organisations, more so in the departmental setting thus enabling high standards and impactful clinical governance. Dr Pradeep Bhardwaj, CEO, Six Sigma Healthcare addressed the gathering on ‘Leadership in Hospital & Healthcare Management,’ ‘Power of Six Sigma’ and ‘CSR in Healthcare Management,’ in which his organisation has created a niche name for themselves as the only organisation in the country engaged in such rescues.
The afternoon session started with Srinivas Rao, Director, Global Institute of Supply Management on ‘Game Changing Trends in Supply Chain Management.’
Saji Mathew, Chief of IT & HR, BMH spoke on ‘Healthcare Analytics for Better Decision Making’ giving insights into levels of data flow and extracting meaningful information which can be put to use for gaining organisational excellence.
In the penultimate session, Gracy Mathai, Chief Quality Officer, BMH spoke on ‘Green Hospitals & Clean Hospitals.’ She gave a complete account for building green and clean hospitals which is the need of the hour. The last session of the day saw S Rajarajan, Independent Healthcare Consultant, Chennai give an account on ‘Recent advances in Customer Experience Management.’ He stressed the need to build the trust and service the consumers with thought provoking insights and examples. The vote of thanks was proposed by Simon Mathews, AGM – Operations, BMH.
EH News Bureau