DocsApp aims to provide accessible healthcare across geographical and socio-economic boundaries in India
DocsApp is an online consultation platform that connects patients to specialist doctors in just 30 minutes via chat or call. It has furthered this vision by introducing web-based consultation for the users who are not familiar with the concept of mobile applications. The app is trying to reach out to more patients in tier 3 and 4 parts of India in order to make quality healthcare accessible to them, without the need of downloading a mobile application.
The mobile-based platform that offers high-quality doctor consultations, has removed the necessity of using its mobile application by providing an easy-to-use web service. Top-ranked doctors across the country can now be reached via DocsApp seamlessly through a web platform. Keeping in mind that over 50 per cent of the users on DocsApp are from below tier 2 and other rural parts of India, coupled with their lack of knowledge regarding mobile applications and prevalence of low storage mobile models, this decision is a step in the right direction for DocsApp to make its services easily available to all socio-economic sectors in India.
Satish Kannan, Co-founder & CEO of DocsApp said, “As the use of internet is becoming more widespread in the semi-urban parts of India, providing consultations via web will help internet users access healthcare services via multiple devices. The goal is to make quality healthcare accessible to as many people as possible, especially the ones who don’t have access to high budget smartphones or lack the technical know-how of downloading a mobile app. The same simple Whatsapp like user interface has been used in the web version of DocsApp and there is no difference in the user experience while talking to a Doctor.
DocsApp has on board, over 3500 doctors spread across 19 specialties, and has helped over 3.5 million Indians through its chat-based mobile application.