MediBuddy, India’s leading digital healthcare platform, has announced the appointment of Nijil George as Senior Vice President and Head of Operations. Nijil joins the leadership team with over 21 years of experience in operations, having previously worked with industry leaders such as Amazon and Marico.
In his new role, Nijil will lead operational initiatives at MediBuddy, focusing on expanding the network, enhancing customer experience, optimising costs, and fostering a culture of executional excellence. He will oversee efforts to scale healthcare delivery in alignment with MediBuddy’s mission to provide high-quality healthcare to a billion people.
Satish Kannan, Co-founder and CEO of MediBuddy, commented, “Nijil brings a unique blend of innovative thinking and operational discipline that is crucial for scaling our services. His ability to implement cutting-edge solutions while maintaining a relentless focus on efficiency will act as a catalyst for MediBuddy as we expand our reach. His vision and execution will be significant in shaping the future of healthcare delivery at MediBuddy.”
Nijil George expressed his enthusiasm for joining MediBuddy at a pivotal moment for healthcare in India. He stated, “I am truly excited to join MediBuddy at such a transformative time for healthcare in India. The challenge of delivering quality healthcare to a billion people is both immense and inspiring. My experience in scaling complex systems at global tech giants has shown me the transformative power of innovative operations. I look forward to applying these lessons to healthcare, creating agile, efficient systems that can adapt to the diverse needs of a billion-strong population.”
George further added, “Our goal isn’t just to improve healthcare access; it’s to fundamentally redefine what quality healthcare means in the digital age. This is a chance to make a lasting impact on the health and well-being of an entire nation.”
An alumnus of Management Development Institute (MDI) Gurgaon, Nijil has consistently delivered transformative results throughout his career. At Amazon India, he played a key role in improving productivity and driving operational quality, contributing to Amazon becoming a benchmark in the industry. Among his achievements was the launch of a voice assistant-based automated training program that scaled onboarding during peak periods. At Marico, his innovative approach to commodity forecasting earned him the Marico Innovation Award.