PD Hinduja becomes first hospital to score 100 per cent in its first attempt
PD Hinduja Hospital and MRC was recently awarded the Pharmacy De Qualite (PDQ) Platinum Grade certificate by Bureau Veritas in Pharmacy Management. The Pharmacy De Qualite’ certification programme has been brought to India by Abbott in association with Bureau Veritas – a global testing, inspection and certification services provider in order to create ‘Pharmacies as centre of excellence’.
The Pharmacie De Qualite’ certification highlights best practices of pharmacy, optimal services and evidence based care to patients. It recognises hospital pharmacy management, contribution towards improving effectiveness of health-care system, maintaining and improving professional performance and providing effective medication therapy management.
In order to achieve the 100 per cent strike rate, the hospital had nine trainers who conducted 26 training sessions. These sessions were followed with periodical bilingual written tests for the staff. Employees scoring less than 80 per cent in these tests were again placed under the training sessions and prepped to take the tests again.
Accepting the award, Joy Chakraborty, COO, PD Hinduja Hospital and MRC said, “It’s a privilege accepting this award from Bureau Veritas and I feel all the more enthralled to know that PD Hinduja Hospital and Medical Research Centre is the first hospital to have scored 100 per cent in its first attempt. This is a proud moment for the entire team at PD Hinduja Hospital that has worked tirelessly to achieve this feat. The award is the fruition of all the hard-work and dedication shown by the employees. The Pharmacie De Qualitie Platinum Grade has added another golden feather to our milestones. We aim to maintain this numero uno position in the market in the successive audits as well.”