RxDx medical staff is available online in adherence to the Government directives of keeping essential services up and running during COVID-19 induced lockdown
RxDx Clinics have adopted online consultations as their modus operandi to continue with their OPD services as India has started preparing herself for a long drawn battle to combat the ongoing Coronavirus crisis. RxDx medical staff is available online in adherence to the Government directives of keeping the essential services up and running.
A range of medical specialities, for example, internal medicine to gynaecology, general consultation to sports physiotherapy and Paediatrics to psychology are available in RxDx for remote consultation. More are joining the cause to augment healthcare access for patients. During the first 21 days lockdown which ended on April 14, RxDx conducted around 3000 plus-consultations which is a 15-fold increase from the usual days.
A 62-year-old patient had recently reached out to our clinic executive expressing his gratitude over an online call with urologist Dr Sanjay Paruchuri. He said, “The online consultation was really a great experience. The doctor was really good and gave a patient hearing to all the problems (sic). Thanks a tonne for your help. I will encourage people to use the facility.”
While over 50 per cent of those calls are for general and internal medicine combined, approximately 37 per cent of patients seek out paediatricians and gynaecologists. In the last few days, requests for online consultations with ophthalmologists and dentists have seen a rise.
“The benefits of telemedicine in today’s COVID world are obvious-doctors can see their patients without the risk of getting Corona, patients can see their doctors even during a lockdown and without the risk of being in a crowded clinic or hospital,” emphasised Dr Sunita Maheshwari, Senior Consultant Paediatric Cardiologist, Chief Dreamer & Loop Closer – Telerad Group, Member of the Karnataka Vision Group for Healthcare, Research and Innovation.
RxDx Multispecialty Clinic has been receiving an influx of outpatient cases with flu-like symptoms since the outbreak. RxDx tele-consultants primarily use Mfine, an AI-powered, on-demand healthcare service, which helps triage severe cases via symptom mapping, besides enabling medical consultants to connect with their patients virtually through video and audio. The doctors walk the patients coming in with flu-like symptoms through COVID-19 warning signs like breathlessness, chest discomfort / tightness and dizziness. According to the patient’s exhibition of the warning signs, the doctor recommends treatment or hospital visit. The patient receives a prescription through the app with a link to purchase medicines.