Cybersecurity must move from a technology-centric view to one that understands human behaviour

Understanding human behaviour is extremely important for cyber security providers in healthcare. Effective behaviourial analysis can help in controlling healthcare data breaches and cyber crimes. In keeping with this, Forcepoint has developed its IT solutions for healthcare organisations that offers better offer value. Harshil Doshi, Strategic Security Solutions Consulting – India, Forcepoint, talks about the company’s vision in this direction and how this strategy is helping them provider better value

What is Forcepoint’s vision for the healthcare sector in India?

Harshil Doshi

The healthcare sector holds tremendous amount of critical data like personal information, financial details and medical records of patients which offer potential long-term value to cyber criminals. Stealing healthcare records is emerging as a lucrative target for hackers. Healthcare organisations around the globe face a formidable task in defending their critical data and that of their patients against evolving cyber-attacks and data theft. Forcepoint solution identifies these challenges and provides a human-centric security approach in helping IT teams efficiently meet these challenges. Forcepoint focus is to help organisations understand the normal rhythm of users’ behaviour and the flow of data in and out of the organisation to identify and respond to risks in real-time.

What kind of cyber security solutions do you offer to the healthcare sector?

Cybersecurity must move from a technology-centric view to one that understands human behaviour and intent and employs systems that can effectively do the same. Forcepoint’s strategy is to look at people and protect against those behaviours that lead to critical data and IP loss. This people-centric vision drives Forcepoint’s security solutions capable of observing behaviour and deciphering intent in order to proactively protect users, critical data and, most importantly, the point at which they intersect. Such systems include products that can be easily integrated to provide a comprehensive view of risky behaviour and mitigate risks many steps before they turn into breaches.

How will your solutions increase efficiency in healthcare systems and how will you provide security to the data generated in this process?

The threat landscape today has expanded with increasing digitalisation. Instead of protecting a perimeter that is fast dissolving, organisations need to approach security through a human-centric lens that help them better understand indicators of normal cyber behaviour and quickly identify anomalous activity and operations.

Forcepoint across its products like Forcepoint Data Loss Prevention (DLP), User and Entity Behaviour Analysis (UEBA) and Cloud Access Security Broker (CASB) provides features that enhance the understanding of user behaviour and data flow throughout an enterprise to rapidly identify and eliminate risk. These capabilities work together as an intelligent ‘Human Point System’ to protect the human point as people interact with data across disparate networks and increases efficiency of an organisation across all sectors.

How much does healthcare contribute to the company’s revenue?

The demand has been growing as compared previously. A large number of healthcare enterprises in India are realising the requirement of protecting patient records and critical business data, which is also propelled by rising compliance and regulations.

What is your strategy to tap the healthcare market in India?

We believe our solutions have the right technologies that will deliver the level of capabilities that the industry requires. Therefore, we continues to engage with companies across entire healthcare ecosystem including hospitals, labs, pharmaceutical and insurance companies to help them understand the need to protect data and importance of providing medical practitioners access to the right data whenever and wherever it’s needed.

You speak about behaviour science to understanding customer needs. How will you integrate this concept on offering solutions to the healthcare sector? How will the industry benefit from this concept

Behaviour analytics is being used by many organisations across various domains. Our security analytics platform provides unparalleled context by fusing structured and unstructured data to identify and disrupt malicious, compromised and negligent users. The solutions also monitor for high-risk behaviours inside the enterprise. This enables us to uncover critical problems such as  compromised accounts, corporate espionage, intellectual property theft, and fraud.

raelene.kambli@expressindia.com