The theme of this year’s healthcare conference is ‘Healthcare METAmorphosis’
Indian healthcare is undergoing a seismic shift that is challenging conventional paradigms, with the integration of technology and a steadfast focus on patient-centricity becoming the cornerstones.
To discuss various facets of the emerging healthcare delivery landscape in India, FICCI and KPMG in India has released a report titled ‘New age healthcare delivery models in India – The emerging healthcare delivery landscape in India’ at the 17th edition of FICCI’s annual healthcare conference – ‘FICCI HEAL 2023’. This report aims to understand the influence of changing healthcare determinants and related challenges and highlights the importance of adopting new-age healthcare delivery models.
The new age healthcare delivery models in the coming decade will be a combination of the metamorphosis of existing and newer ones.
The report highlights the below 10 key enablers to foster new age healthcare delivery models
Changing consumer behaviour and self-care/on-demand care – The Indian consumer’s behavioural change has already passed a transition phase, and the coming decade will witness smart consumers. Indian Healthcare 3.0 will witness the emergence of the smart consumer.
Community engagement: Community engagement is crucial in healthcare service delivery because it involves actively involving patients, families, and communities in the planning, implementation, and evaluation of healthcare services.
Population health Management – The population health management approach enables healthcare providers to identify and address the health needs of the entire population rather than just individual patients.
New avatars of providers – The emerging transformation in healthcare providers prioritises patient-centric care, focusing on delivering personalised, at-home medical services that align with individual needs. Technology-enabled specialised care is at the forefront of this change.
Digital technology and data-driven care – Digital tech and data-driven care transform healthcare with personalised, real-time, evidence-based services.
Partnerships and collaborations across value chains – Collaborations among healthcare providers, payers, and tech firms enhance expertise and resource sharing and boosts patient outcomes, streamlines services, and improves engagement.
Healthcare financing – Healthcare financing norms, like subsidies, tax credits and public insurance, ensure affordable, quality care regardless of income.
Future healthcare workforce – We must bridge the current healthcare workforce gap and prepare for future demands in the expanding healthcare value chain.
Sectoral reforms – Promotion of the healthcare sector can lead to better healthcare service delivery by new-age healthcare models by increasing awareness about various healthcare options, encouraging innovation and technological advancements, and fostering collaboration among healthcare providers.
Data protection and data security – In the digital healthcare landscape, safeguarding personal and sensitive data is paramount.
Commenting on the report, Lalit Mistry, Partner and Co-Head, Healthcare Sector, KPMG in India said, “In the dynamic landscape of Indian healthcare, a profound transformation is underway, driven by innovation and the pressing needs of a diverse population. This new era has revolutionised the approach to healthcare delivery on multiple fronts, building on present infrastructures and systems while introducing new models in the value chain. This FICCI- KPMG in India report has meticulously examined existing and emerging healthcare delivery models in a comprehensive knowledge paper. Through consultations with diverse stakeholders in both public and private sectors, insights were gained into innovative models that hold the potential to redefine India’s healthcare sector.”
FICCI also hosted its ‘15th FICCI Healthcare Excellence Awards’ to felicitate organisations and individuals for their invaluable contributions to the healthcare space in different categories in the presence of Sharmila Tagore, the well known film personality and C K Mishra, Former Secretary, Ministry of Health & Family Welfare & Ministry of Environment, Forest & Climate Change, Government of India. The participants were evaluated on three criteria: innovation, impact and sustainability and scalability by independent jury panel chaired by Mishra.
Lauding the incredible progress of the healthcare sector in India, Tagore said, “Indian healthcare sector has seen a tangible success in the last few decades. This sector in India has advanced with technology. I believe in our doctors and do not see any point in going to foreign countries and spending a good chunk of treatment while we have the capability within our country itself.”
Mishra said that the Indian healthcare sector has come a long way, and a healthy India is no longer a distant dream.
“The healthcare sector has made significant progress. We need to work hard, explore new possibilities, and ensure that quality healthcare is accessible to all. A healthy India is no longer a distant dream. We need to step up our efforts in the healthcare sector and strive to bring about positive change,” he asserted.
Dr Harsh Mahajan, Chair of the FICCI Health Services Committee at the 15th FICCI Healthcare Excellence Awards, also emphasised the need to expedite efforts. He added that the FICCI Healthcare Excellence Awards, which recognise organisations and individuals for their exemplary contributions to the healthcare sector, can serve as motivation for healthcare sector to make remarkable progress in this direction.
FICCI Healthcare Excellence Awards 2023 list:
Individuals awards
Chairman’s award for outstanding leadership in healthcare
Dr Bishnu Prasad Panigrahi, Group Head, Medical Strategy & Operations, Fortis Hospitals
Gracy Mathai, CEO, Baby Memorial Hospital, Calicut, Kerala
Healthcare humanitarian
Dr R Ravi Kannan, Director, Cachar Cancer Hospital and Research Center, Silchar
Healthcare personality of the year
Dr Vikram Shah, Chairman & Managing Director, Shalby Ltd., Director, Joint Replacement Surgeries, Shalby Group of Hospitals
Lifetime achievement in healthcare industry
Dr Yash Paul Bhatia, Chairman & Managing Director, Astron Groups
FICCI Health Care Awards 2023 – Excellence in patient safety & care
| S. No. | Sub-category | Winner |
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Private hospitals | Zydus Hospital, Ahmedabad |
| 2. | Public hospitals | Civil Hospital, Ahmedabad |
| 3. | Other healthcare providers | Dr Dangs Lab LLP |
| Venus Remedies Ltd. |
FICCI Health Care Awards 2023 – Excellence in patient service delivery
| S. No. | Sub-category | Winner |
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Private hospitals | Padval Women’s Superspeciality Hospital |
| 2. | Public hospitals | King George’s Medical University |
| 3. | Other healthcare providers | Care Health Insurance Ltd. |
| 4. | Start-ups | TechEagle Innovations Pvt. Ltd. |
| Special recognition | Bai Jerbai Wadia Hospital for Children |
FICCI Health Care Awards 2023 – Training & skill development initiative of the year
| S. No. | Sub-category | Winner |
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Hospitals/Health-tech companies/Other Healthcare | Alcon Laboratories India Pvt. Ltd. |
| 2. | Medical institutes/colleges | Dr. Ram Manohar Lohia Institute of Medical Science, Lucknow |
FICCI Health Care Awards 2023 – Excellence in community engagement
| S. No. | Category | Winners |
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NGOs | Genesis Foundation |
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For-profit Organisations | Ganga Medical Centre and Hospitals Pvt. Ltd. |
FICCI Health Care Awards 2023 – Digital transformation initiative of the year
| S. No. | Category | Winners |
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Hospitals/Other Healthcare Providers | Civil Hospital, Ahmedabad |
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Start-Ups | ANH Technologies Pvt. Ltd. ClaimTherapist |