‘’The system is a very affordable, reliable and a proven technology that will fit into most companies’ budgets’’

Give us more details about the partnership with Agencyport? What is the rationale behind the move?

Bipin Thomas

UST Global has become the preferred partner for Agencyport and their OPEN Core: platform. This platform is a fully configurable, nimble, turn-key end to end solution for the medical insurance market globally. As UST Global continues to expand in countries around the globe, healthcare is a common theme everywhere. Partnering with Agencyport gives us the ability to offer system solutions for many prospective customers globally, as well as addressing markets within the US such as regional health plans, Third Party Administrators and Accountable Care Organisations.

How would the partnership enhance UST’s portfolio?

The partnership gives an end-to-end system solution for UST Global to provide its current and future customers. UST Global has partners in many areas of technology that enhance or provide our customers in certain areas, this partnership now does the same for payers. The beauty of the system is its multi-currency and multi-language capabilities.

What are the features of OPEN Core platform that makes it unique? What gives it an edge over its competitors?

This platform is a fully configurable, nimble, turn-key end to end solution for the medical insurance market globally. OPEN: Core leads in the market for many reasons including its architecture, web based design, multi-currency, multi-lingual capabilities, the strong company foundation behind the product and a preferred partner working hand in hand with Agencyport to further the systems usage and functionality.

How much would it cost the users to implement this solution?

The system is a very affordable, reliable and proven technology that will fit into most companies’ budgets who are considering upgrading, changing or adding system functionality.

How do you plan to market this solution (strategies)? Has anyone already implemented it in their organisation?

UST will be joint marketing the solution through the US and globally. UST Global is working side by side with Agencyport to further the systems usage and functionality in the US and beyond.

Do you have any other products that cater to the healthcare vertical and allied areas?

UST Global partners with many companies that target the healthcare vertical, such a Verizon Health, Visensia, Pega Systems, McKesson as well as Kony.

What kind of opportunities exist for IT players in India’s healthcare market?

As the need for the governments’ population health management increase and the private healthcare sector becomes more familiar with various health insurance vehicles, the Indian market offers a wealth of opportunity for IT players who have the knowledge, skills, strategic alliances and partnerships to fulfill the need.

What are the challenges in healthcare and allied sectors that can be mitigated through the help of good implementation of IT services?

Similar challenges in the healthcare sector are pervasive globally. Access to quality care, access to healthcare data, analysis of that data for health management, protection of that data from a security perspective and interoperability and communications between all of the participants in the healthcare eco-system.

What are your other plans for the Indian market? Are you looking at any other strategic alliances?

We look for strategic alliances globally where capabilities can be re-used in multiple markets. This is true with all of our partners.

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