20 per cent of patients in India prefer teleconsultation: Godrej Interio

The report states that nursing personnel have been identified as a high-risk group with 90 per cent nurses suffering from one or more pain related issues

Godrej & Boyce, the flagship company of the Godrej Group, announced that its business Godrej Interio launched a trend report “Elements of a Healing Environment”. The report revealed several insights on the concerns of patients, the changing face of healthcare infrastructure and health concerns of doctors and nurses. It further states that only when a human-centric care model is approached, can healthcare spaces become more comfortable and receptive for patients, their families and healthcare providers such as nurses, doctors etc.

The report states that on an average, patients wait for 30–35 minutes in the Out Patients Department (OPD) despite having a prior appointment. To alleviate the stress of patients and families that visit hospitals, the white paper has shared multiple solutions like provision of Wi-Fi to keep patients occupied as they wait their turn, simple design elements like light-coloured walls, comfortable and easily cleanable hospital furniture, along with wide windows that allow natural light. These methods reduce stress levels in not only patients but also the hospital staff thus enabling a better experience and promoting overall wellbeing.

The report further states that nursing personnel have been identified as a high-risk group with 90 per cent nurses suffering from one or more pain related issues. Most of these are owing to musculoskeletal disorders (MSD) which is currently recognised as a common occupational injury. Doctors and nurses have long shifts working on their feet or in uncomfortable positions. It is crucial that medical facilities think about ergonomics for their staff’s well-being that will enable better patient care.

Given the current scenario the study also found that 20 per cent of respondents preferred teleconsultation to save time and avoid travel, especially in case of minor ailments. This leads to investing in future technology.