Kesava Reddy, Chief Revenue Officer, E2E Networks explains how Agentic RAG represents the next step in AI’s evolution
In 2024, Artificial Intelligence (AI) is reshaping the healthcare industry, offering solutions to long-standing challenges faced by doctors, nurses and hospital administrations. In India, where the doctor-to-patient ratio is comparatively low as compared to global standards with 64 doctors per 100,000 patients compared to a world average of 150—AI technologies can prove indispensable. I am not just speaking about technological upgrades but about AI being an essential ally, helping healthcare professionals to deliver better care more quickly and efficiently.
Revolutionising clinical decision-making
One of the most transformative applications of AI is in clinical decision support. Imagine facing a rare disease diagnosis or managing a complex patient case. AI-powered systems, such as those using Agentic Retrieval-Augmented Generation (RAG), will be able to analyse medical literature, patient records, and clinical guidelines in real-time. They will be able to distill complex information into actionable insights, equipping you with the knowledge needed to make evidence-based decisions quickly.
For instance, in oncology, AI tools can identify patterns in patient data to recommend tailored treatment options. They can access and synthesise the latest medical research, and offer guidance on therapies that align with the patient’s unique genetic or environmental factors.
Enhancing efficiency and reducing administrative burden
If you are in the field of medicine, you know that administrative tasks like scheduling, billing, and patient documentation consume a huge amount of time. AI assistants powered by Agentic RAG can come to your aid to streamline these boring, routine everyday tasks. They can automate these responsibilities, freeing you up to focus on what matters most – patient care. From capturing patient profiles to managing follow-ups, AI systems can streamline workflows and improve overall operational efficiency.
In India, where healthcare facilities are often overburdened, such automation can be transformative. AI can handle patient queries, send timely reminders, and support telemedicine consultations, ensuring that care extends to underserved and remote regions.
Supporting early diagnosis and preventive care
AI’s ability to analyse unstructured data is vital. Advanced vision-language models can process diagnostic images and even handwritten prescriptions, identifying patterns that the human eye might miss. For example, AI tools can detect diabetic retinopathy, cardiovascular anomalies, or early-stage cancer with remarkable accuracy, much before doctors can.
Wearable AI-powered devices can add another layer of capability, offering real-time patient monitoring. These devices will track vital signs, alerting doctors and nurses about potential health issues before they escalate. For rural healthcare providers with limited access to specialists, such a device can be a game-changer, bridging critical knowledge gaps and offering solutions where none exist at the moment.
Once upon a time, the concept of personalised medicine seemed like a scene from a film. But no longer so. AI systems can analyse vital signs in our body by tracking lifestyle, genetic, and environmental data and, based on this data, they can recommend therapies tailored to each individual patient. For healthcare professionals, this means moving beyond one-size-fits-all treatments to deliver care that aligns with each patient’s unique needs. Agentic AI can predict treatment responses, monitor progress, and adjust recommendations dynamically, thereby vastly improving outcomes.
In India, especially, AI can serve as a virtual expert, equipping practitioners with the latest medical insights in multiple Indian languages. This capability is going to be particularly valuable in telemedicine, where real-time, context-aware responses will help patients to better express their symptoms and receive better care tailored to their issues.
Agentic RAG represents the next step in AI’s evolution. Unlike traditional retrieval-augmented systems (RAG) that passively fetch information, Agentic RAG uses intelligent agents capable of reasoning, analysing queries, and refining the responses. So they don’t just deliver information—they actively adapt and critique the results to ensure accuracy and relevance.
For doctors and administrators, this means having an assistant that doesn’t just retrieve guidelines but interprets them in the context of a specific patient or symptom. For example, when managing a patient with multiple comorbidities, Agentic RAG can integrate data from various sources, critique its findings, and deliver a comprehensive, nuanced recommendation.
The future of healthcare with AI
The integration of Agentic RAG and similar AI technologies into clinical workflows is heralding a future where healthcare is going to be more proactive, personalised, and definitely more efficient, with much lesser margin for errors. As in all other fields, in the medical profession, too, AI is going to be a partner to healthcare professionals, working alongside them to handle complex reasoning tasks, automate routine administrative duties, and offer real-time support in multiple languages.
Interestingly, healthcare professionals stand right at the forefront of the AI transformation. By using AI, you can focus more on delivering compassionate care while making sure that your decisions are informed by the most accurate, up-to-date information available. The future of healthcare isn’t just about adopting new tools—it’s about delivering better outcomes for every patient we serve.