It aims to add 50 new hospital units as clients as part of expanding its presence in the state
BestDoc, an end-to-end patient experience and engagement solutions provider for healthcare providers in India, plans to expand its presence across Tamil Nadu.
It aims to add 50 new hospital units as clients as part of expanding its presence in the state.
BestDoc sees a significant opportunity to strengthen its presence in the Tamil Nadu region. Specifically, the company wants to focus on Chennai, Coimbatore, Madurai, Salem, Vellore, and Trichy as these cities have a high concentration of healthcare providers.
The company’s flagship product, BestDoc Concierge, is also available in Tamil language, making it easier for patients in the region to place requests and for administrators to improve the efficiency of their operations. The company also wants to leverage the NABH-friendliness of its solutions to help both accredited hospitals as well those seeking accreditation with their compliance requirements. With hospital occupancy levels reaching pre-pandemic levels and also medical tourism coming back on track, BestDoc feels this is the right time to expand its foothold in Tamil Nadu.
BestDoc’s range of patient experience and engagement technology solutions support smooth user experiences across all phases of the patient journey, from scheduling appointments to discharge from the hospital. The goal of the company is to positively impact 12 million patients across India by the end of FY’23.
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