IL TakeCare app is powered by Practo’s Trinity technology to allow customers to make cashless visits with doctors including those who operate stand-alone clinics
ICICI Lombard General Insurance has launched a health insurance app, IL TakeCare in collaboration with Practo. This solution covers Outpatient (OPD) expenses of all its customers.
Reportedly, the app meets customer requirements with respect to their primary healthcare needs. This includes hassle-free, real-time claim authentication of expenses such as doctor consultation, medical tests, pharmacy spends etc. It also empowers the user to access a cashless network comprising of specialised doctors. The app thus addresses a key problem of customers wherein they were hitherto required to pay for OPD expenses from their own pocket.
The IL TakeCare application works in sync with Practo’s Trinity technology to allow customers to make cashless visits with doctors including those who operate stand-alone clinics.
The IL TakeCare app also allows users to book a network diagnostics centre for medical tests and receive the results on the app, which automatically becomes an online repository of medical records. They can also buy medicines at discounted rates and pick them from a medical store or get delivery at their home.
The app facilitates real-time view of personal health records (PHRs) as well as benefits, billings and transactions for service providers. It comes with a one-time password (OTP) for all transactions via mobile or email and provides multiple access points for family members. The solution will be made available to customers with due consent of the regulator.
Practo’s new Trinity technology will help patients get a paperless and cashless experience for everyday healthcare needs such as doctor visits, medicine purchase, online consultations as well as diagnostic tests. With Trinity’s integration into IL TakeCare, customers can visit ICICI Lombard empaneled clinics on Practo’s provider network by booking appointments through the app or just walking into a clinic. The system will recognise them automatically and verify the transaction to improve transparency.
ICICI Lombard General Insurance, MD & CEO, Bhargav Dasgupta said, “At ICICI Lombard, we are focussed on introducing innovative solutions that make life easy for our customers. Our IL TakeCare app is a step forward in this direction and caters to a large and currently neglected aspect of healthcare – outpatient expenses towards consultation, diagnostics and medicines. With this unique solution, we are addressing a critical need of customers to avail affordable outpatient facilities and treatment. We are happy to partner with Practo to introduce a solution, that will allow our customers to get a cashless experience for doctor consultations at clinics.”
Practo Founder and CEO, Shashank ND said, “Practo has been working towards simplifying the healthcare experience for consumers. Today we are launching our Trinity technology to help patients get a paperless and cashless consultation experience at neighborhood clinics. It will also help the doctor community provide a better, more seamless experience to their patients. Trinity is an important step in our efforts to build a connected healthcare platform. We are delighted to partner with ICICI Lombard to bring Trinity technology to their customers.”
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