Express Healthcare

Kenko Health launches QR-based cashless OPD

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During a transaction, Kenko employs AI technology, utilising the user’s GPS location, facility coordinates, and QR details to verify the transaction’s legitimacy and process the payment within 60 seconds

Kenko, a health financing company has announced the launch of Kenko Pay. This solution allows Kenko subscribers to settle their medical bills cashlessly using their subscription benefits, eliminating the need for out-of-pocket spending.

With the Kenko app, subscribers can locate nearby healthcare facilities, such as pharmacies, clinics and diagnostic test centers. Following a visit, subscribers simply scan the UPI QR code at the doctor’s clinic. The consultation fee is automatically deducted from their Kenko benefit, with payment instantly received by the healthcare provider, just like a standard UPI transaction. Subscribers can upload bills and prescriptions for future Kenko benefits

During a transaction, Kenko employs AI technology, utilising the user’s GPS location, facility coordinates, and QR details to verify the transaction’s legitimacy and process the payment within 60 seconds. Post-transaction, machine learning models rapidly digitise user-uploaded bills, facilitating future use of Kenko benefits.
Currently, this feature is available at over 15,000 doctors’ offices across 16+ specialties in 500 cities in India.

Another groundbreaking feature introduced by Kenko is the ability for subscribers to add their family doctors to Kenko’s list in case they are not already on the network. On submitting doctor details through the app, Kenko’s dedicated team ensures that the doctor is listed within 24 hours, enhancing accessibility and convenience for subscribers.

Post a doctor consultation, Kenko subscribers can walk into 100,000 pharmacies across India to pick up prescribed medicines by scanning UPI QR codes and settling bills cashlessly with their available Kenko app. In the future, subscribers will also be able to use their benefits for e-commerce purchases related to healthcare expenses.

Aman Priyadarshi, Head of Product at Kenko Health, emphasised, “Our primary focus is to develop tech-driven solutions that effectively address the healthcare financing needs of Indians. Traditional health financing companies often fall short in prioritising the customer experience, burdening individuals with a cumbersome claims process designed to combat fraud. With Kenko Pay, we’ve significantly enhanced the customer experience, making benefit utilisation as simple as regular payments, all while reducing the risk of fraud to an unprecedented level within the industry. This starts an era in health care financing where claims are a thing of the past.”

He further highlighted that every Kenko Pay transaction generates valuable insights into usage patterns across India’s healthcare facilities, which have traditionally operated offline. This breakthrough paves the way for a healthcare revolution in India, enabling Kenko to not just help healthcare facilities increase business but also proactively identify and solve their working capital needs.”

 

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