Rochi Nargotra, CEO, Phantom Healthcare speaks about the company’s journey and refurbished market in India
Until a decade ago, the export of refurbished medical equipment was mainly targeted to developing countries. There has been an increase in demand for the refurbished medical equipment market not only in India but globally too. Refurbished medical equipment market is being primarily driven by factors like: development of e-commerce platform enhancing the ease of purchase of refurbished medical equipment, growing demand for refurbished medical equipment in the private healthcare sector and cost effectiveness. But economic crisis and cost containment issues related to healthcare budgets in developed countries like the US and the recent economic recession of Europe has triggered the growth of this market in developed countries as well.
Indian healthcare sector is much diversified and is full of opportunities in every segment which includes providers, payers and medical technology. Rising number of private hospitals and diagnostic centres that are looking forward for cost effective medical equipment provide opportunities for refurbished medical equipment.
Sensing the opportunity, Phantom Healthcare got established in the year 2011. With the ability to transform promises into reality they have carved an eminent position for themselves in the complex technology of MRI Machines over the years and are slowly becoming a leader in the refurbished medical equipment’s industry.
Refurbishment of equipment is an organised method or a process to inspect the safety and efficacy of the used equipment and ensure that all the safety parameters are met before the use of the equipment, without changing its proposed use as per the original registration.
Phantom Healthcare is a market leader for refurbished GE 1.5 T MRI scanners in India, with an array of satisfied clients. We, at Phantom Healthcare understand how crucial it is for clients to have their equpment running with no hassles so as to contribute to the project’s overall success and thus aims to provides the highest uptime for their equipment. Since, the life of medical devices plays a vital role for qualification of refurbished equipment, we take utmost care to provide our clients with the optimal quality scanners at affordable price.
At Phantom Healthcare, we believe that value is not just monetary but also includes meeting client expectations by providing high quality equipment and service. Our team understands that how we operate is just as crucial as what we accomplish. It is through the spirit of teamwork and strong sense of vision that we stride towards our goals. Phantom Healthcare has always been responsive to customer concerns and constraints from the initial consultation to the installation of equipment to the servicing of minor problems.
Phantom Healthcare has support of all leading banks and NBFCs. Our flexible financial packages and wide variety of options ensure that client’s needs are met. Some of the Financial Institutions who have funded our projects in the past are India Infoline Finance Limited, Reliance Capital Limited,Housing Development Finance Corporation (HDFC), Oriental Bank of Commerce, Allahabad Bank, Canera Bank , Yes Bank, DHFL, Bank of India. Thus, healthcare institutions can grow easily with busines loans from all leading Banks and NBFCs.
As a preferred service provider, we aim to develop long-term relationships with our clients and do our best possible to keep Imaging equipment up-to-date and working like new. Our clients are our family and experience many advantages over any other sales and service provider in India.
Being a quality conscious organization, our sole aim is to provide the clients with products that are at par with global standards. Our in house testing facility boasts of a host of ultramodern testing machinery and tools that is supervised by a team of quality auditors. Moreover, we follow a well-defined quality assurance policy to help in maintaining high production standards. Strict traceability is maintained right from the procurement of equipment from supplier to the dispatch of equipment from warehouse.
Thus, whether it’s a purchase of refurbished GE 1.5T or GE 3.0T MRI Scanner , an upgrade of existing equipment, implementing an extended service contract on new or used equipment, Phantom Healthcare always stands behind the products and services it sells.
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