‘There is immense scope for enhancing healthcare services penetration in India’

When and how did ITShastra foray into the healthcare domain?

Prasad Nagool

Healthcare has always been a focus area of ITShastra. There is immense scope for enhancing healthcare services penetration in India and aboard, this presents ample opportunity for development of the healthcare industry. ITShastra started its operation in 2001, looking at the current healthcare scenario; the team always felt the requirement of sophisticated Information Technology (IT) in the hospitals. IT has the potential to improve the quality and efficiency of hospitals or healthcare centres. With a team of doctors and IT professionals, ITShastra started its work on software development. Since the last ten years, with the feedback from clients and doctors the products were improved and upgraded to suit every hospital’s requirement.

What are the healthcare product range that ITShastra offers?

ITShastra wanted to have a separate dedicated team who would only focus on healthcare vertical, thus “ITShastra” was born to cater towards the healthcare sector. The company provides both client-server (Desktop) and web-based solutions. We take pride in our path breaking products like:

• RxOffice HMS
• RxOffice Radiology
• RxOffice Pathology
• RxOffice Pharmacy
• RxOffice EMR
• RxOffice Lab Information Management System
• RxOffice Wipeout

What is the USP of HMS products?

Various solutions offered to specific customer problems in last 10 years have become essential features of HMS.

• Easy to use: Any person with basic knowledge of English language can operate this
• Day summary report: If you are a hospital administrator or owner you need the entire overview of your hospital in one or two pages. Our daily summary report provides summary of all major items in a single page. To name a few, today’s admissions, discharge, bed occupancy, OPD/ IPD collection, total pathology/ radiology tests collection, stock status, equipment warranty renewal data, AMC date etc.

Why should hospitals choose ITShastra above other medical software companies?

ITShastra is the winner of “National Quality Award on Economics of Quality” by Quality Council of India. ITShastra has the experience of more than 200 hospitals behind it. Multiple workflows are available for hospitals to select depending on their current flow or select from the “Best Practices” followed by the leaders. ITShastra has products certified for US practice as well as small Indian hospitals that give a wide range of experience.

What are your company’s future plans?

ITShastra has more than 200 clients in the private sector and each client is equally important to us. Our future plan holds working closely with government hospitals and healthcare centres to provide swift and stressfree service for administration. We are also planning to expand our operations abroad as we have some potential customers in Gulf countries and Africa. We are taking slow and steady steps as we believe in quality and not the quantity of service.