There is no tight legislation in India for mandatory use of HMS in hospitals

Srinath Bettadpur, Founder & CEO, Spigot Software talks about the HMS market in India, existing health IT solutions, and his company’s offerings in this sphere, in an interaction with Express Healthcare

Tell us about the HMS market in India?

HMS market, according to me, is still in the initial stages due to various factors. Currently in India, specifically, tier II and tier III cities, does not have appropriate infrastructure in terms of stable electricity, backup power, internet availability at high speeds etc. This may be true in some of the tier-I cities as well. Also, there is no tight legislation in India for mandatory use of HMS in hospitals. This has led to huge price variations across vendors and no standardisation. However, the healthcare market itself is growing at a very rapid pace in India and therefore, expectation is that the above scenario is due to change sooner or later. Therefore, the HMS market in India is bound to be huge and every vendor who has the perseverance to stay put will definitely get a good pie and a say in the market.

How is Spigot Software’s products different from the existing health IT solutions in the market?

Spigot Software is one of the young entries into the HMS market. Spigot’s products are intuitive, has easy to use GUI, covers all aspects of the workflow in a hospital, all modules are plug and play on top of core HIS module, all modules have similar UI thereby reducing the time for training, company is small and highly agile, customer gets personalised attention and get quick responses. The plug-and-play products can be either used in the integrated mode with HIS or can be used in the standalone mode. Our products from day-one are completely web-based and can be adapted easily into a cloud environment. Also, as a company we are very much open to customisations.

What is the benefit of using Spigot HMS?

There are several benefits that the customer can reap by using Spigot’s HMS solution. Some of them are:

• Highly scalable architecture that is future proof, there are different product variants that cater to all kinds of health care units on the spectrum. Thereby, making it easy for the customer to have a same vendor across different solution.
• Small and a very agile company with easy access to technical support and very less turnaround times in terms of responses and resolutions
• Spigot is a technology and technologist-driven company
• Use of Spigot’s solutions offer better ROI and economy of operations.
• Spigot’s pricing of the solutions are very competitive and give value for money

Can you inform us about your product pipeline, future products etc.

Spigot has several products that support the main product in the pipeline for the future, of these some important are, offerings for the cloud space, more mobile interfaces, enhanced support for accounts and finance etc.